Aelstrom Cloud Accounting Pte. Ltd.
Terms of Service
These terms govern the use of the aelstrom.sg website and set out the basis on which Aelstrom Cloud Accounting Pte. Ltd. provides access to its website and cloud accounting software. By using this website, you agree to these terms.
Current version published on this page.
Use of the website
You may use this website for lawful purposes and in a manner that does not restrict or inhibit its use by others. You agree not to attempt to gain unauthorized access to any part of the site, its systems, or data held within it.
We may update, suspend, or withdraw any part of the website without notice, including where necessary for maintenance or security.
In practice this means you should keep your own login details to yourself if we provide you with an account, avoid automated tools that place unnecessary load on the site, and tell us if you notice anything that looks wrong. We may restrict or end access where use of the website interferes with other visitors, breaches the law, or puts the site or its data at risk.
Software services
Plan details shown on this site are indicative until they are confirmed in a signed order.
Access to the Aelstrom cloud accounting platform is provided under a separate agreement or order with the customer. These terms govern the website itself. Where a separate agreement applies, its terms take precedence for the software service, including scope, fees, support, and data handling.
Nothing on this website constitutes an offer of software services on particular terms. Plan details described on the site are indicative and confirmed during contracting.
What this means for you
- Your software agreement controls the service itself: scope of modules, fees, support levels, and how your data is handled.
- This page controls the website: browsing it, reading its content, and contacting us through it.
- If the two ever appear to differ, the signed agreement wins for anything related to the software service.
No professional advice
Software documentation is not accounting or tax advice
Content on this website describes software functionality and general accounting workflows. It does not constitute accounting, tax, legal, or financial advice, and it should not be relied on as a substitute for advice from a qualified professional.
You remain responsible for your own accounting records, GST filings, and compliance obligations, whether handled in-house or through your accountant or tax agent.
Worked examples, walkthroughs, and explanations on this site show how the software behaves. They do not assess whether a particular treatment is correct for your business. Where a filing position matters, confirm it with your accountant or tax agent before you submit it.
Where to check
For how the software handles GST filing and InvoiceNow e-invoicing, see GST & InvoiceNow Compliance.
Intellectual property
Accuracy and availability
We aim to keep information on this website accurate and current, but we do not warrant that it is complete, error-free, or up to date at all times. Software features, plan inclusions, and compliance workflows may change.
We do not guarantee uninterrupted availability of the website. Access may be affected by factors outside our control.
Where a feature or workflow described here has since changed, the version confirmed during contracting and in the product itself is the one that applies. If something on the site looks out of date or incorrect, tell us and we will look into it.
Limitation of liability
To the extent permitted by law, Aelstrom is not liable for indirect or consequential loss arising from the use of this website, or from reliance on information published on it. Nothing in these terms excludes liability that cannot be excluded under applicable law.
Where you use the software platform, liability is governed by the separate agreement covering that service.
Third-party links and services
This website may link to third-party sites or refer to third-party services. We do not control those sites and are not responsible for their content, availability, or practices. Links are provided for convenience and do not imply endorsement.
If you follow a link to another site, that site's own terms and privacy policy apply from the moment you arrive there.
Governing law
These terms are governed by the laws of Singapore, and any dispute arising in connection with them is subject to the exclusive jurisdiction of the Singapore courts.
Changes to these terms
We may amend these terms from time to time. The current version is published on this page, and continued use of the website after changes take effect constitutes acceptance of the amended terms.
If a change is material, we will note it at the top of this page when the updated version goes live so you can see what moved. Checking this page before you rely on it is the simplest way to stay current.
Related documents
These terms apply to the website. The software service is covered by the agreement you sign with us.
Contact
Questions about these terms can be directed to Aelstrom Cloud Accounting Pte. Ltd. using the details below, or through our Contact page.
- Business phone
- +65 6823 8741
- [email protected]
- Registered address
- 1 Raffles Place, #20-61 One Raffles Place, Singapore 048616
- Working hours
- Monday to Friday, 9:00 AM – 6:00 PM
Written questions welcome
If you would rather write than call, send a short message describing your question about these terms. If your question is about the software service itself, mention the agreement or order it relates to and we can point you to the right place.
We read messages during working hours and reply in the order they arrive.
Contact Aelstrom